Quality Policy

1. Purpose

Perega is committed to delivering high-quality civil and structural engineering consultancy services that consistently meet client, statutory and regulatory requirements.

Our integrated Management System supports the effective delivery, management and continual improvement of our services in accordance with ISO 9001, ISO 14001 and ISO 19650-2 principles. Through competent leadership, collaborative working, effective information management and risk-based thinking, we aim to provide safe, sustainable and efficient engineering solutions that enhance client satisfaction and support continual business improvement.

2. Scope

Perega provides civil, structural, glass and facade engineering consultancy services together with building surveying, health and safety advisory services, environmental consultancy and expert witness services through a network of offices across the UK.

All Perega offices operate in accordance with the processes, procedures and controls documented within the Integrated Management System (IMS).

The London, Guildford, Belfast, Southend and Leeds offices are currently included within the scope of certification to ISO 9001, ISO 14001 and ISO 19650. The Bristol office operates in accordance with the Management System but is not currently included within the certified scope.

3. Our Commitments

Perega is committed to:

  • Delivering professional civil and structural engineering consultancy services that consistently meet client requirements, applicable statutory and regulatory obligations, and recognised industry standards.
  • Maintaining an effective integrated Management System that supports continual improvement, consistency, efficiency and compliance across all areas of the business.
  • Applying risk-based thinking and proportionate review procedures throughout our operations and project delivery processes to improve quality, reduce errors and support informed decision-making.
  • Promoting sustainable and environmentally responsible engineering solutions that minimise environmental impact and support long-term project resilience.
  • Managing project information in accordance with ISO 19650 principles to ensure information is accurate, accessible, appropriately controlled and effectively coordinated throughout the project lifecycle.
  • Providing sufficient resources, competent staff and ongoing training to support the professional development, wellbeing and effectiveness of our employees.
  • Encouraging collaboration, innovation, accountability and knowledge sharing across all offices and disciplines to enhance performance and service delivery.
  • Monitoring client feedback and performance data to improve client satisfaction and identify opportunities for improvement.
  • Reviewing our Management System, policies, objectives and procedures regularly to ensure they remain suitable, effective and aligned with the strategic direction of the business.
  • Promoting a culture of professionalism, integrity, accountability and excellence throughout the organisation.

4. Quality Objectives

Perega establishes measurable objectives and targets that support the continual improvement of our business and Management System.

Our objectives include:

  • Delivering projects in accordance with agreed quality, programme and cost expectations.
  • Maintaining high levels of client satisfaction through effective communication, collaboration and service delivery.
  • Improving operational efficiency and consistency through standardised processes, digital systems and regular review of working practices.
  • Supporting sustainable design and environmental performance across our projects and operations.
  • Ensuring information is effectively managed, coordinated and controlled throughout the project lifecycle.
  • Developing and retaining competent employees through training, mentoring and professional development.
  • Identifying, monitoring and addressing risks and opportunities associated with our activities and services.

Progress against objectives is monitored through audits, management reviews, project reviews, client feedback and performance monitoring activities.

5. Responsibilities

The Directors are responsible for providing leadership, resources and strategic direction to support the effective operation and continual improvement of the Management System.

The Director responsible for the Management System has overall accountability for ensuring this Policy is implemented, maintained and reviewed regularly to ensure its continuing suitability and alignment with the objectives and strategic direction of the business.

All employees are responsible for complying with the requirements of the Management System and for contributing to the continual improvement of Perega’s services, processes and performance.

6. Review and Communication

This Quality Policy will be reviewed annually, or sooner where necessary, to ensure its continued suitability, effectiveness, and alignment with legal requirements, organisational objectives, and industry best practice.

The Director responsible for Quality Management has overall accountability for ensuring this policy is updated and complied with.

The policy is supported by the Directors and will be communicated to all employees through the Perega Hub.

It will also be made available to clients, stakeholders, suppliers, and members of the public via the Perega website.

Any updates or revisions to the policy will be communicated internally and externally as appropriate to ensure continued awareness and understanding of Perega’s environmental commitments and responsibilities.

Rev 4 06.2026